Shipping policy

On the Budesonidec global online store, you can purchase your favorite trendy clothing and lifestyle items. We understand your expectation for the safe and timely delivery of your packages. We are committed to providing clear and transparent logistics information and comprehensive transportation guarantees, striving to ensure that you feel at ease and worry-free throughout every step from placing an order to receiving the goods. 

We are proud to offer delivery services to customers worldwide. You can try entering your information in the address field on the checkout page. The system will automatically confirm whether delivery is possible and calculate the shipping cost. If your destination is not in the standard list, please feel free to contact customer service to inquire about the possibility of special arrangements. 

* Order Processing: After you successfully place an order and complete the payment, our warehouse team will immediately start processing it (usually within 2-5 working days, with possible extensions during holidays or major promotions). The processing includes order review (to ensure accurate information and successful payment), product quality inspection (carefully checking each piece of clothing or decorative item you selected), picking, packaging, labeling, and a series of professional operations.

* Shipping Notification: Once your package is handed over to the logistics carrier and scanned for collection, the system will automatically send you a shipping notification email with the shipping tracking number and the name of the logistics company. You can then track the global transportation route of the package using this tracking number. 

The transportation time is affected by various factors such as the destination, logistics method, customs clearance process and seasonal peaks. The following is the estimated time range (for reference only, actual time will be based on the logistics information): 

The global transportation process typically takes around 15 to 30 days. 

Important Note: The above timeframes do not include the order processing time, and they are for working days (Monday to Friday, excluding holidays). Customs clearance is an uncontrollable part of international transportation, which may cause additional delays. Please be informed. 

* Freight calculation: The freight is automatically calculated by the system based on the destination country/region of the package, the weight and volume of the package (chargeable weight), and the selected logistics service level (standard/express). You can view the specific freight charges on the shopping cart page and the checkout page in real time.

* Free shipping policy: We regularly offer free shipping promotions for different regions and different purchase amounts! Please pay attention to the official announcements, promotional emails or advertisements to enjoy the free shipping surprise.

* Tariffs and import taxes: Cross-border packages may incur tariffs, import value-added tax (VAT) or other taxes in the destination country. These fees are borne by the recipient (buyer) at the time of delivery according to local regulations. budesonidec will try its best to provide value declaration references in the order information, but the final tax amount and payment method are determined by the customs of the destination country. It is recommended that you understand the relevant import tax policies of the destination country in advance. 

After the shipment is completed, the shipping notification email you receive is crucial for tracking the package. Click the link in the email or visit the official website of the corresponding logistics carrier (such as postal service, DHL, FedEx, UPS, etc.), and enter your tracking number to check the real-time shipping status and estimated delivery date of the package. 

When placing your order, please ensure that you fill in the recipient's name, detailed address (including province/state/city, district, street number), valid phone number and postal code carefully, completely and accurately. Incorrect or missing information may result in delayed shipment or the package being unable to be delivered properly. After the order payment is successful, if you need to modify the address, please contact the online customer service immediately. We will try our best to assist with the modification before the package is dispatched. Changing the address after shipment will be very difficult and may result in additional costs or the risk of package loss. 

* Pre-check upon receipt: When receiving the package, please check on the spot whether the outer packaging is intact, free from severe damage or abnormal conditions such as water immersion. Then sign for it. If you find severe damage to the packaging, it is recommended to take a photo as evidence and contact the logistics carrier and budesonidec customer service.

* Handling of loss and abnormalities: If the logistics information shows that the package has been signed for but you haven't received it, first ask your family, neighbors, or property management. If it is confirmed to be lost, immediately contact the customer service and provide the order information and logistics tracking number. We will assist you in investigating and handling the matter with the carrier.

* Proxy signature: Being signed for by someone else (such as the guard, front desk staff, or family members) is equivalent to signing for yourself. 

For any transportation delays or losses caused by force majeure factors such as natural disasters, extreme weather, wars, strikes, global epidemics, and sudden changes in customs policies, Budesonidec will do its best to assist in handling the situation, but it cannot assume direct responsibility. We will promptly announce on our official website the known large-scale logistics impact information.